Cleanworks Australia provides five signs that it’s time to change your business’s cleaning contract.
Maintaining a clean and professional business environment is crucial for employee productivity and customer satisfaction. However, not all commercial cleaning services consistently deliver the quality you expect. Over time, you might notice a decline in service standards, leading to dissatisfaction and frustration. If you’re experiencing any of the following issues, it may be time to consider new commercial cleaning in Adelaide.
Here are five signs that it’s time to make the switch…
1. You’ve Settled for Mediocrity
Your current cleaning service is adequate but far from exceptional. You occasionally get the results you want, but it requires significant effort on your part. You might have chosen them because they seemed better than previous options, but it’s time to expect more. Look for a commercial cleaning service in Adelaide, such as Cleanworks, that makes responsiveness and attention to detail priorities.
2. Unfamiliar Faces Every Clean
Initially, you were promised dedicated cleaners who would know your site well, but now, you’ve noticed a continual rotation of different cleaners. This turnover means you must repeatedly provide the same feedback, indicating inadequate training and induction. Frequent staff changes also suggest underlying issues within the cleaning company.
3. Misleading Promises
Many businesses choose to work with cleaning services offering unrealistically low prices, only to receive subpar service. If your cleaners promise quality at a bargain but fail to deliver, trust can be irreparably broken. They initially deceived you, indicating a lack of respect and integrity. Rather than trying to renegotiate or pay more, it’s better to find trustworthy commercial cleaning company in Adelaide.
4. Lack of Communication
Effective communication is essential in any business relationship. If your cleaning service only sends monthly invoices without engaging in regular communication, it’s a red flag. In contrast, reputable companies like Cleanworks proactively report on their performance, suggest improvements, and are accessible when needed. A cleaning service that doesn’t communicate effectively is not invested in your satisfaction.
5. You Feel Taken for Granted
Over time, your cleaning service might have lost their initial enthusiasm, now performing their tasks half-heartedly. Even if they were once reliable, if they are now cutting corners and ignoring your needs, it’s time to move on. Don’t settle for mediocre service when there are better options available.